Plumbers St Albans

Thank you so much to Andrew Black’s Heroes on Hand for your excellent work in supplying and fitting a new expansion vessel for our boiler. We had been having a problem with our boiler losing pressure for quite some time. Andrew diagnosed the problem when he was here to do other work, and then fixed a time for this work to be done. Andrew did the work with no fuss and no disruption, and it was great to see Andrew working with a new apprentice, passing on his many years of accumulated knowledge and experience to a new generation of plumbers and heating engineers. I will always recommend Andrew Black’s Heroes on Hand whenever I get the opportunity to do so.

We will always recommend you to family, friends and business contacts.

My tenant informed me that you managed to diagnose the issue and talk him through the solution over the phone and got his heating back on immediately. Once again as you were when the very old boiler needed replacing during the pandemic you were our Hero On Hand.

Very professional, and excellent quality work

Our kitchen tap had packed up and the water had started seeping through the pipe which could have caused a major leak. I called Andrew over the weekend and he sent over one of his team members on Monday who came around as promised to identify and fixed our leak. He came in the appropriate PPE gear, was very friendly and made us feel at ease throughout. Identifying the leak was particularly tricky but Andrew’s colleague made swift work of it and was very tidy in the process. We really appreciate Andrew’s transparency around pricing and his time. Thanks for your help and the professional and reliable service.

Andrew and his team were superb from start to finish, they came when they said they would and completed the job for the money quoted. I would definitely recommend hero’s on hand. Craig and Helen McIntosh