Provision of Services Regulations information

Legal Form: Limited Company registered in Dunstable

Service: Gas, plumbing and heating installation, servicing & repairs

Registered office and postal address: 1st Floor Gallery Court, 28 Arcadia Avenue, London N3 2FG

Telephone: 0208 419 8866

Email: info@heroesonhand.co.uk

General terms and conditions: Our standard terms and conditions will be provided at the start of any contract for works.

Applicable Law: Unless otherwise agreed, English law, with the English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.

Work Guarantees: All labour is guaranteed for 12 months from the date of completion. Manufacturer’s warranty covers parts. Specific manufacturer’s warranty details will be provided on request. Your statutory rights are not affected by our guarantee.

Complaints: Complaints can be made by contacting Andrew Black.

Gas Safe also operate a complaints procedure and you can access this by visiting www.gassaferegister.co.uk or by calling 0800 4085500.