We know the industry, we know the pain points, we understand how important having a reliable heating system is to the family and home. We feel the frustrations of our customers and followers when they are let down by their boiler, controls, heating system or plumbing.
We forget that the boiler in many ways is the heart of the home and that feeling of warmth promotes safety and health. Sometimes things unexpectedly and unexplainably go wrong but most of the time having your boiler serviced and heating system maintained regularly will keep the boiler performing at the correct and safe levels as well as the most efficient levels and therefore saving you money over the course of the year.
At Heroes on Hand, we take the hassle out of plumbing so that you can enjoy a safe and comfortable home environment. Here’s why our customers love our service:
We’ve been in the gas and heating industry for over 14 years – there are constant changes in legislation, solutions, technology and products. The one thing that hasn’t changed is people.
People buy from people and we wouldn’t have had the success we have had over the years in various companies and roles if our values weren’t about trust, integrity and reliability. There are still rogue traders out and in the gas industry that can be incredibly dangerous. One thing we are happy about is the amount of information there is and websites that do some form of checks on companies and individuals. It is the most protected the customer has ever been.
Our experienced team of plumbers can help diagnose any problems and quickly develop solutions that are safe, reliable and cost effective. We also offer preventive maintenance plans so that you can avoid major plumbing problems in the future.
Our technicians are all fully qualified and insured, so you can feel confident that your home is in good hands when you hire us for your plumbing services.
With Heroes on Hand, there’s no need to wait for help with your plumbing system. We’re here to make sure your home is running smoothly.
Our plumbing services include:
We work with and help everyone who has a heating, plumbing or gas system including residential customers, commercial customers, property management companies, letting and estate agents.
Here are just a few of the companies we’ve helped:
If you need help with a plumbing, heating or gas issue then please contact us by calling 020 8419 8866 or you can book an engineer directly by selecting one of the options below.
We offer our plumbing engineer services throughout Bedfordshire, Hertfordshire, and London. Although we work often with landlords, estate agents, and managing agents, the majority of our plumbing work is for homeowners – the ones who want to make their homes safe and comfortable again. We also offer emergency plumbing services because we know that some plumbing issues don’t happen according to your schedule.
Find out more about heating your home and looking after your boiler and central heating system in our home and heating blog.
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At Heroes on Hand we take great care to help our customers. We treat your home with respect and care. It’s our duty to help make your home a warm and comfortable place to live.
I wanted to take this opportunity to thank you so much for the plumbing services you provided recently at Hillcrest house. Without question I will not hesitate in recommending you to clients, colleagues and friends.
Andrew and his team were superb from start to finish, they came when they said they would and completed the job for the money quoted. I would definitely recommend hero’s on hand. Craig and Helen McIntosh
Great service and value.
Heroes on hand are just that! They arrived on time, assessed our water tank and immersion heater and didn’t give a sharp inhale, our new system is working a treat, thank you guys!
This was my first time using Heroes on Hand, I found Andrew very professional and knowledgeable. I booked him to service my boiler but had a few other questions about my heating system he was easily able to answer. I have now booked his colleague to install a new radiator for me. I can’t recommend them highly enough!
Dear Charlie, I just wanted to say a huge thank you for coming round to service my old boiler and installing a hive thermostat. Not only did you come around on a Saturday to complete the plumbing works but you left my kitchen cleaner than when you arrived. I have only used my new thermostat for a few days but using my smart meter have already calculated that by having better control of when my heating and hot water are on I will save myself over £200 per year. I will recommend you to anyone I know needing to save money in these expensive times. Thanks again.
Here is a list of the most commonly asked questions about our services. If you have a question that isn't on this list then please get in touch.
If you need help please contact us using the details below or fill out the form and we'll be straight in touch.