Contact Us:
020 8419 8866
info@heroesonhand.co.uk
Got a plumbing problem? From leaking taps and burst pipes to faulty cisterns and water pressure issues, our experienced engineers diagnose and fix it fast.
Heroes on Hand provide the full range of plumbing and drainage services. No matter how simple or complex the issue, our team of professionals are on-hand to help:
If you need help with a plumbing, heating or gas issue then please contact us by calling 020 8419 8866 or you can book an engineer directly by selecting one of the options below.
“My tenant informed me that you managed to diagnose the issue and talk him through the solution over the phone and got his heating back on immediately. Once again as…”
“We will always recommend you to family, friends and business contacts. “
“I would like to thank you for the recent work you carried out to my bathroom, Thank you for the quick response and carrying out all the required works without…”
Here is a list of the most commonly asked questions about our services. If you have a question that isn't on this list then please get in touch.
We charge £85 +Vat for a boiler service. £85 +Vat for a landlords safety check or can carry out both as per legal requirements and manufacturers warranty suggestions once every 12 months for £150 +Vat. **Please note we can negotiate for larger portfolios or group bookings based on locations.
There is no call out fee. We either offer a free quotation for example a new boiler replacement or if there is an issue with a boiler or heating system we would charge £85 +Vat to investigate, diagnose and either attempt a repair up to the first hour and/or after diagnosis provide a fixed quote to repair or replace the defective part.
We are Vaillant advance engineers and so can offer 10 year parts and labour warranty. We are Which? Trusted Traders too and so can provide a 3 month to 12 month guarantee depending on the type of work.
Yes you can either call, message, email or book online using the links on our website.
We don’t offer insurance plans as we have found for our clients this simply doesn’t work for anyone. We do offer service plans where the required maintenance for the heating system in your home can simply be spread across 12 months. This allows us to keep closer care of your system, reduce risk of unexpected repairs and puts you on our priority list where will be with you as quickly as possible.
I’ve been working in construction for 25 years so have connections to most trades. If you need a contact or are thinking of planning a future project and need builders, architects, electricians etc I will be able to connect you.
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Practical advice from our engineers to help you maintain your plumbing, heating and boiler systems and avoid costly repairs.
When you are buying a property or planning a major renovation, the heating system is rarely the first thing on…
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Gas safety is one of those things that rarely gets attention until something goes wrong. For landlords, it is a…
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When you are buying a property, it is easy to focus on the big things: location, size, price. The plumbing…
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If you need help please contact us using the details below or fill out the form and we’ll be straight in touch.