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Our customers rate us as 5 Stars based on 39 Google Reviews
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"Thank you so much for your excellent work…"
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Bernie Nyman
Google Review
"Highly recommend, excellent service…"
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Kieran Nelhams
Google Review
Need Help? Book an engineer directly by clicking below:
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Our Gas Engineers know the Industry

Our Gas Engineers know the Industry

We rely on gas throughout the door, whether it’s to keep warm, shower or eat food. But it’s a mixture of elements that must be respected as it can pose a dangerous threat, even in the comfort of your own home.

That’s where our gas repair and maintenance service play an important role, helping to repair boiler malfunctions, gas appliances and gas leaks to keep you and your family safe.

Gas appliances tend to break down without warning and when you least expect it to happen. Our Gas Safe-qualified engineers are available to visit your home to inspect the problem and apply an affordable solution for you. We’re able to take on any gas appliance maintenance and repair job and the safety of our customers and engineers always comes first.

If your boiler, central heating system or gas appliance has broken down or appears to not be working properly, our gas engineers can get to your home quickly to investigate further. Gas repairs are a job for professionals and not something that can be carried out on a DIY basis. It will also mean your insurance and warranty remain valid, helping your system to last for longer.

Our Gas Engineers know the Industry
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Emergency Gas Engineer

Emergency Gas Engineer

Our gas engineers are available at short notice and can be contacted at any time of the day.

If you are experiencing issues with your gas you need to ensure you do not have a leak. Small gas leaks can sometimes be odourless and difficult to detect, and there may not be any detectable hiss.

If you are feeling dizzy, experiencing headaches or are nauseous, you should do the following:

      • Open all doors and windows to increase ventilation.
      • Turn off the gas supply – this may be located under the stairs or in the basement.
      • Do not use any electrical items.
      • Do not turn on the cooker, use the boiler or flick a lighter
      • Call our emergency service to book an emergency visit

Our gas engineers will know exactly what to do when they arrive at your property and will quickly identify and stop the leak to make your home safe once again.

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Who We Work With

Who We Work With

We work with and help everyone who has a heating, plumbing or gas system including residential customers, commercial customers, property management companies, letting and estate agents.

Here are just a few of the companies we’ve helped:

Savills Estate Agents Knight Frank Estate Agents One Fine Stay Claytons Estate Agents Houseman Properties Spera Group Somerset Estates London Borough of Redbridge Checkmate Estates
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Which? Trusted Trader Gas Safe Engineers Checkatrade Hive Valiant Boilers Nest Worcester Boilers
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Need Help? Contact Us…

How to contact Heroes on Hand

If you need help with a plumbing, heating or gas issue then please contact us by calling 020 8419 8866 or you can book an engineer directly by selecting one of the options below.

Areas We Service

Areas We Service

Are you in Bedfordshire, Hertfordshire, or London and need gas and heating assistance? We offer repair and maintenance to estate managers and landlords throughout these areas, but we work mostly with homeowners. When you have an urgent gas heating problem, we can come to your home outside of normal business hours to ensure you get the heat turned back on.

Boiler Repair Barnet

Boiler Repair Barnet

Does your Barnet home have boiler and heating problems? Let our expert engineers take care of it.
Boiler Repair Central London

Boiler Repair Central London

Is the boiler malfunctioning in your Central London home? Our experts can have it repaired and functioning again in no time.
Boiler Repair Dunstable

Boiler Repair Dunstable

Dunstable residents can rely on the experience and expertise of our boiler repair engineers, as we’ve worked over a decade in this business.
Boiler Repair Hemel Hempstead

Boiler Repair Hemel Hempstead

When your Hemel Hempstead home is having boiler issues, we can get it back on track in no time.
Boiler Repair Luton

Boiler Repair Luton

Our engineers provide expert boiler repair and home heating services to residents of Luton.
Boiler Repair North London

Boiler Repair North London

When your North London home has boiler problems, you can rely on the expertise of our home heating engineers.
Boiler Repair St Albans

Boiler Repair St Albans

When the boiler in your St Albans home doesn’t function properly, our engineers can get it repaired and working again.
Boiler Repair Watford

Boiler Repair Watford

Homes in Watford can rest easy knowing our boiler repair engineers can tackle any home heating problem they may have.
Our Services

Home & Heating Blog

Home & Heating Blog

Find out more about heating your home and looking after your boiler and central heating system in our home and heating blog.

What is the Most Common Type of Plumbing System Test?

What is the Most Common Type of Plumbing System Test?

When it comes to plumbing systems, ensuring that everything is functioning correctly and efficiently is crucial.

Comprehensive Pre-Purchase Plumbing Surveys: A Must for New Homeowners

Comprehensive Pre-Purchase Plumbing Surveys: A Must for New Homeowners

Buying a new home is a significant investment, and ensuring that your potential property is free from hidden plumbing issues is crucial.

Dealing with Issues: What to Do After a Pre-Purchase Plumbing Survey

Dealing with Issues: What to Do After a Pre-Purchase Plumbing Survey

When purchasing a property, a pre-purchase plumbing survey is a vital step in ensuring that you are aware of any potential plumbing issues before finalising the sale.

Our Blog

What Our Customers Say

What Our Customers Say

At Heroes on Hand we take great care to help our customers. We treat your home with respect and care. It’s our duty to help make your home a warm and comfortable place to live.

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Our customers rate us as 5 Stars based on 39 Google Reviews

Our kitchen tap had packed up and the water had started seeping through the pipe which could have caused a major leak. I called Andrew over the weekend and he sent over one of his team members on Monday who came around as promised to identify and fixed our leak. He came in the appropriate PPE gear, was very friendly and made us feel at ease throughout. Identifying the leak was particularly tricky but Andrew’s colleague made swift work of it and was very tidy in the process. We really appreciate Andrew’s transparency around pricing and his time. Thanks for your help and the professional and reliable service.

Yogesh Nagpal
Google Review

I would like to thank you for the recent work you carried out to my bathroom, Thank you for the quick response and carrying out all the required works without question. I wouldn’t hesitate to recommend Hero’s on Hands to friends and family.

Oliver Famili
Gold Pest Control LTD

A very nice young man has just been to visit and has fixed the leaking pipe in the ceiling that British gas couldn’t do on two visits!. I’d been waiting several weeks for British Gas so was delighted you could sort the leak in one quick visit.

Maggie Cottrell
Google Review

My tenant informed me that you managed to diagnose the issue and talk him through the solution over the phone and got his heating back on immediately. Once again as you were when the very old boiler needed replacing during the pandemic you were our Hero On Hand.

Jon & Karen Peterman
Google Review

Super professional, responsive and reliable. The plumbing work was excellent quality.

SHHS 2023 Disco Committee
Google Review

We have been working with Andrew for the last eight months and have built up an excellent mutual working relationship.

Sammy P
Google Review

Frequently Asked Questions

Frequently Asked Questions

Here is a list of the most commonly asked questions about our services. If you have a question that isn't on this list then please get in touch.

How much is a boiler service?
Is there a call out fee?
Do you offer a guarantee?
Can I book online?
Do you offer Service Plans?
Apart from gas, plumbing and heating- what else can you do?

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Contact Heroes on Hand

If you need help please contact us using the details below or fill out the form and we'll be straight in touch.

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