Contact Us:
020 8419 8866
info@heroesonhand.co.uk
Which? Trusted Trader
Gas Safe Engineers
Checkatrade
Hive
Valiant Boilers
Nest
Worcester Boilers
Which? Trusted Trader
Gas Safe Engineers
Checkatrade
Hive
Valiant Boilers
Nest
Worcester Boilers

What Our Engineers Inspect

Our boiler survey is a thorough inspection of every component of your heating system, not just the boiler itself. Once complete, we provide a written report detailing the age and condition of each element, any issues identified, and our recommendations for repair, maintenance or replacement.

Everything is explained in plain English. No jargon, no scare tactics, just an honest assessment you can act on with confidence.

Unsure whether you need a full survey or just a service? Give us a call and we’ll help you work out the right option for your situation.

Boiler condition, age, and performance
Pipework — visible runs, joints, and condition
Radiators and thermostatic radiator valves
Hot water cylinder and controls
Gas meter and supply connections
Thermostatic controls and system pressure
Need Help? Contact Us…

Need Help? Contact Us…

If you need help with a plumbing, heating or gas issue then please contact us by calling 020 8419 8866 or you can book an engineer directly by selecting one of the options below.

What Our Customers Say

“My tenant informed me that you managed to diagnose the issue and talk him through the solution over the phone and got his heating back on immediately. Once again as…”

J&KP

Jon & Karen Peterman

Google Review

“We will always recommend you to family, friends and business contacts. “

BMN

Bernard M Nyman

BM NYMAN & CO

“I would like to thank you for the recent work you carried out to my bathroom, Thank you for the quick response and carrying out all the required works without…”

OF

Oliver Famili

Gold Pest Control LTD

Frequently Asked Questions

Here are the most common questions we get asked about boiler surveys and testing. If yours isn't on the list, just get in touch and we'll be happy to help.

A boiler survey is a thorough inspection of your entire heating system, resulting in a written report on its condition. It's particularly recommended for home buyers wanting to understand the state of a property's heating before exchanging contracts, and for homeowners who want to stay ahead of potential problems.

A boiler service focuses on cleaning, checking, and maintaining the boiler itself to keep it running efficiently. A survey is a broader assessment of the entire heating system — boiler, pipework, radiators, controls, and more — with the aim of identifying issues and producing a written report rather than carrying out maintenance work.

Pricing depends on the size of the property and the complexity of the heating system. Get in touch and we'll provide a clear quote before any work is booked — no obligation.

Most surveys take between one and two hours depending on the size of the property and the number of components to inspect. We'll give you a realistic time estimate when you book.

Yes. Every survey includes a written report detailing the condition of each component inspected, any issues identified, and our recommendations. This can be used to inform purchasing decisions, negotiate on price, or plan future maintenance.

Absolutely — it's one of the most common reasons customers book a survey with us. A standard homebuyer's report often gives only a basic overview of the heating system. Our survey goes much further, giving you a clear picture of what condition the boiler and heating system are actually in before you commit to a purchase.

No FAQs match your search. Please try different keywords or contact us directly.

Home & Heating Blog

Find out more about heating your home and looking after your boiler and central heating system in our home and heating blog.

Contact Us

If you need help please contact us using the details below or fill out the form and we’ll be straight in touch.

Phone 020 8419 8866
Email info@heroesonhand.co.uk
Address Heroes on Hand Ltd
93 Box Cres
Houghton Regis
Dunstable
LU5 7AD

    By submitting this form, you agree to our Privacy Policy. This site uses reCAPTCHA so the Google Privacy Policy & Terms of Use apply.
    Book a Job