From the outside everything may seem fine with a boiler, but once you take a closer look under the hood it could reveal a whole host of problems you are unaware of. That’s why our Boiler Survey and Testing service is so important, helping to identify issues before they escalate.
Boiler surveys are particularly useful for people who are preparing to buy a new property. Heroes on Hand have helped countless customers across London, Bedfordshire and Hertfordshire to get a better idea of the condition of the boiler, so they know what to expect from it.
Our qualified gas engineers will provide detailed information about the age and condition of all the main parts of the system, including the boiler, pipework, radiators, gas meter, hot water cylinder and thermostatic controls. We then put together a written report and final assessment of the entire system, along with any recommendations.
There are several reasons why regularly servicing your boiler is important. If your boiler is not serviced at least once a year, the manufacturer could void the warranty, which means you cannot claim insurance for the cost of any repairs.
Having your boiler repaired keeps it in good working condition so it lasts for longer – reducing the chances of having to buy a new, more expensive model. It will also help you save on energy bills by optimising performance and mean that the system doesn’t pose any danger to the people living in your home.
Heroes on Hand can spot any problems with the system before they develop and keep it in perfect working condition. We do more than just resolve technical issues, as our friendly engineers will ease your concerns and make repairs and replacements that will save you tome and money in the long run.
We work with and help everyone who has a heating, plumbing or gas system including residential customers, commercial customers, property management companies, letting and estate agents.
Here are just a few of the companies we’ve helped:
If you need help with a plumbing, heating or gas issue then please contact us by calling 020 8419 8866 or you can book an engineer directly by selecting one of the options below.
If you suspect your boiler needs a check-up, we can provide a professional survey and testing in Bedfordshire, Hertfordshire, and London. We even offer out-of-hours emergency service if you’re in an urgent boiler situation. We work mostly with homeowners, the ones in charge of keeping the heating on for their family, and for paying the utility bills.
Find out more about heating your home and looking after your boiler and central heating system in our home and heating blog.
If you’re looking to remove a radiator from your home, it’s important to understand the process and take the necessary precautions.
Are you planning a bathroom installation? Whether you’re completely renovating your bathroom or just making a few updates, proper planning and execution are essential for a smooth and successful project.
Regular maintenance is crucial for the proper functioning and longevity of any appliance, and gas boilers are no exception. In this guide, we will explore the importance of regular boiler maintenance.
At Heroes on Hand we take great care to help our customers. We treat your home with respect and care. It’s our duty to help make your home a warm and comfortable place to live.
Andrew and the team did a great job for a client of ours when called out on late notice. Our client was so pleased as they had struggled to get other plumbers to take their small job seriously and actually turn up. Heroes On Hand are the go-to if you want a reliable plumbing and heating team in and around London.
My tenant informed me that you managed to diagnose the issue and talk him through the solution over the phone and got his heating back on immediately. Once again as you were when the very old boiler needed replacing during the pandemic you were our Hero On Hand.
I would just like to take this opportunity to say THANK YOU for being my go to plumbing and gas experts. Being a landlord comes hand in hand with problem solving and challenges. We have a huge responsibility to ensure our tenants are safe and that certain requirements within the properties are met to a high standard.
Excellent rapid service, fixed my boiler the same afternoon that I called them
Andrew did a brilliant job getting our heating & hot water working again. Quick response & turn around time and showed me the problem. Highly recommend, excellent service.
Super professional, responsive and reliable. The plumbing work was excellent quality.
Here is a list of the most commonly asked questions about our services. If you have a question that isn't on this list then please get in touch.
If you need help please contact us using the details below or fill out the form and we'll be straight in touch.