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Our customers rate us as 5 Stars based on 39 Google Reviews
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"Highly recommend, excellent service…"
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Kieran Nelhams
Google Review
"Excellent rapid service…"
Ratings StarRatings StarRatings StarRatings StarRatings Star
Louise Findlay
Google Review
Need Help? Book an engineer directly by clicking below:
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Our Heating Engineers know the Industry

Our Heating Engineers know the Industry

From the outside, a heating system can look to be in perfect working order. However, once you start to carry out performance tests you might see a different picture start to emerge.

That’s where our heating survey and testing service will prove invaluable, giving your system an in-depth review to ensure you are getting everything you can from it.

In the same way our gas surveys and plumbing surveys are used by people looking to buy a property, our heating survey service gives you a complete breakdown of the system’s condition. It makes financial sense to carry out a complete review to see if any parts might need to be replaced and that the system offers the energy efficiency needed for the property. Find out more about our specialist Home Heating Surveys.

Not only will our survey identify any issues with the system, depending on the final report and recommendations it could also give you some negotiating power to secure a better price.

Our Heating Engineers know the Industry
Home Heating Survey

How Our Heating Survey And Testing Service Works

How Our Heating Survey And Testing Service Works

We’ll send a Gas Safe engineer to carry out an in-depth visual inspection of your central heating system.

The process usually takes between 1-2 hours, depending on the size of your home and complexity of the system.

The assessment involves a review of the condition of all the system parts, including:

      • Gas boiler
      • Gas and hot water pipework
      • Gas meter
      • Hot water cylinder
      • Radiators
      • Thermostatic controls

Once the survey has been completed, we’ll provide you with a full written report that will detail the condition of all the above components. It will also tell you if the system in its current condition is suitable to provide the heating and hot water needed for the property. If repairs or replacements are needed, we can provide separate quotes for this aspect of the work.

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Who We Work With

Who We Work With

We work with and help everyone who has a heating, plumbing or gas system including residential customers, commercial customers, property management companies, letting and estate agents.

Here are just a few of the companies we’ve helped:

Savills Estate Agents Knight Frank Estate Agents One Fine Stay Claytons Estate Agents Houseman Properties Spera Group Somerset Estates London Borough of Redbridge Checkmate Estates
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Which? Trusted Trader Gas Safe Engineers Checkatrade Hive Valiant Boilers Nest Worcester Boilers
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Need Help? Contact Us…

How to contact Heroes on Hand

If you need help with a plumbing, heating or gas issue then please contact us by calling 020 8419 8866 or you can book an engineer directly by selecting one of the options below.

Areas We Service

Areas We Service

Need your heating surveyed and tested in Bedfordshire, Hertfordshire, or London? We service all these areas, helping landlords and homeowners ensure the heating functions properly on their properties. We can also offer emergency heating services for repair, maintenance, or testing.

Heating Engineer Barnet

Heating Engineer Barnet

Barnet residents can rest easy knowing our expert heating engineers will handle any home heating problem that comes up.
Heating Engineers In Central London

Heating Engineers In Central London

Does your Central London home’s heating need an expert to fix? We’ll happily diagnose and repair your heating problem.
Heating Engineers In Dunstable

Heating Engineers In Dunstable

Is your Dunstable home or property experiencing heating problems? Let our expert engineers take care of it.
Heating Engineers In Hemel Hempstead

Heating Engineers In Hemel Hempstead

We provide quality heating services to residents of Hemel Hempstead, backed by over a decade in the home gas and heating business.
Heating Engineers In Luton

Heating Engineers In Luton

We help property owners and homeowners in Luton get the heating turned back on when there’s a problem.
Heating Engineers In North London

Heating Engineers In North London

We serve North London homes with our gas and heating expertise, helping homeowners get the heating turned back on when there’s a problem.
Heating Engineers In St Albans

Heating Engineers In St Albans

Does your St Albans home have heating problems? Our expert engineers can diagnose and repair any home heating issue.
Heating Engineers In Watford

Heating Engineers In Watford

Homeowners and landlords in Watford can count on the reliable heating service our expert engineers provide.
Our Services

Home & Heating Blog

Home & Heating Blog

Find out more about heating your home and looking after your boiler and central heating system in our home and heating blog.

How to Remove a Radiator: A Step-by-Step Guide

How to Remove a Radiator: A Step-by-Step Guide

If you’re looking to remove a radiator from your home, it’s important to understand the process and take the necessary precautions.

Expert Tips for a Smooth Bathroom Installation

Expert Tips for a Smooth Bathroom Installation

Are you planning a bathroom installation? Whether you’re completely renovating your bathroom or just making a few updates, proper planning and execution are essential for a smooth and successful project.

Servicing Gas Boilers: A Guide to Proper Maintenance

Servicing Gas Boilers: A Guide to Proper Maintenance

Regular maintenance is crucial for the proper functioning and longevity of any appliance, and gas boilers are no exception. In this guide, we will explore the importance of regular boiler maintenance.

Our Blog

What Our Customers Say

What Our Customers Say

At Heroes on Hand we take great care to help our customers. We treat your home with respect and care. It’s our duty to help make your home a warm and comfortable place to live.

5 Star Review Star 5 Star Review Star 5 Star Review Star 5 Star Review Star 5 Star Review Star
Our customers rate us as 5 Stars based on 39 Google Reviews

Excellent rapid service, fixed my boiler the same afternoon that I called them

Louise Findlay
Google Review

Excellent work very professional and left the place clean and tidy. Will definitely use again and recommend.

Joanne Barton
Google Review

Our kitchen tap had packed up and the water had started seeping through the pipe which could have caused a major leak. I called Andrew over the weekend and he sent over one of his team members on Monday who came around as promised to identify and fixed our leak. He came in the appropriate PPE gear, was very friendly and made us feel at ease throughout. Identifying the leak was particularly tricky but Andrew’s colleague made swift work of it and was very tidy in the process. We really appreciate Andrew’s transparency around pricing and his time. Thanks for your help and the professional and reliable service.

Yogesh Nagpal
Google Review

Heroes on hand are just that! They arrived on time, assessed our water tank and immersion heater and didn’t give a sharp inhale, our new system is working a treat, thank you guys!

George Hersant
Google Review

I would like to start by saying what a great job you did with my boiler service last week.

Paul Griffiths
Google Review

Charlie and Jake did a really fantastic job installing a double Hive Thermostat for us. Really diligent trouble shooting a complex installation, making sure it was working completely. So wonderful to be dealing with really compitent engineers. Thoroughly recommend them.

Keith Guthrie
Google Review

Frequently Asked Questions

Frequently Asked Questions

Here is a list of the most commonly asked questions about our services. If you have a question that isn't on this list then please get in touch.

How much is a boiler service?
Is there a call out fee?
Do you offer a guarantee?
Can I book online?
Do you offer Service Plans?
Apart from gas, plumbing and heating- what else can you do?

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