Contact Us:
020 8419 8866
info@heroesonhand.co.uk
Buying a property or concerned about your plumbing? Our detailed surveys identify hidden issues before they become costly problems, giving you complete peace of mind.
Get a full plumbing inspection from one of our qualified engineers. Everything you need to know about your pipework, drains and water systems for one fixed price.
Our plumbing survey and testing service is designed to find leaks, blockages and faults in your drains and pipework. We carry out on-site tests to identify problem areas, offering fast solutions and advice to prevent issues recurring.
Water leaks are common and not always easy to spot. Left unattended, a hidden leak can cause significant damage to your property and cost a fortune to repair. Damp walls, rising water bills and unexplained moisture are all signs that something could be wrong beneath the surface. Our surveys help catch these problems early before they escalate.
A plumbing survey is also ideal if you’re buying a new home. It gives the property a full plumbing health check so any issues can be addressed before you complete. If major work is needed, the survey report could also help you negotiate a better price with the seller.
Whether you’re a homeowner, landlord or property buyer across London, Hertfordshire or Bedfordshire, our qualified engineers will provide a thorough inspection and a clear, detailed report of their findings.
If you need help with a plumbing, heating or gas issue then please contact us by calling 020 8419 8866 or you can book an engineer directly by selecting one of the options below.
“My tenant informed me that you managed to diagnose the issue and talk him through the solution over the phone and got his heating back on immediately. Once again as…”
“We will always recommend you to family, friends and business contacts. “
“I would like to thank you for the recent work you carried out to my bathroom, Thank you for the quick response and carrying out all the required works without…”
Here is a list of the most commonly asked questions about our services. If you have a question that isn't on this list then please get in touch.
We charge £85 +Vat for a boiler service. £85 +Vat for a landlords safety check or can carry out both as per legal requirements and manufacturers warranty suggestions once every 12 months for £150 +Vat. **Please note we can negotiate for larger portfolios or group bookings based on locations.
There is no call out fee. We either offer a free quotation for example a new boiler replacement or if there is an issue with a boiler or heating system we would charge £85 +Vat to investigate, diagnose and either attempt a repair up to the first hour and/or after diagnosis provide a fixed quote to repair or replace the defective part.
We are Vaillant advance engineers and so can offer 10 year parts and labour warranty. We are Which? Trusted Traders too and so can provide a 3 month to 12 month guarantee depending on the type of work.
Yes you can either call, message, email or book online using the links on our website.
We don’t offer insurance plans as we have found for our clients this simply doesn’t work for anyone. We do offer service plans where the required maintenance for the heating system in your home can simply be spread across 12 months. This allows us to keep closer care of your system, reduce risk of unexpected repairs and puts you on our priority list where will be with you as quickly as possible.
I’ve been working in construction for 25 years so have connections to most trades. If you need a contact or are thinking of planning a future project and need builders, architects, electricians etc I will be able to connect you.
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Practical advice from our engineers to help you maintain your plumbing, heating and boiler systems and avoid costly repairs.
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If you need help please contact us using the details below or fill out the form and we’ll be straight in touch.