Andrew has been a gas engineer for 15 years. Previously he has run larger teams and a bigger business in London. When he parted ways with the previous company he decided to start again with slightly different values and certainly a different personal focus.
Andrew is very much focused on service and will always use video calls to help clients out of trouble if they can’t attend in person- although they are on average with clients within 24 hours. Andrew’s other interests include mentoring his engineers as well as other tradespeople and sharing his expertise. Also keeping up to date with relevant or potential changes to the energy sector like hydrogen or heat pumps.
Charlie is now 24 and has been plumbing since he was 16. The original work was a lot of commercial work at Heathrow airport as well as domestic work which led into heating and gas. Charlie is a gas safe registered engineer and completed this in part with Andrew helping him through the portfolio.
Charlie will now take Jake through his paces as his apprentice. Charlie is a homeowner and father and is working hard to pursue this career and extend his knowledge in other areas of property development.
Charlie is also a QPR season ticket holder for better or worse.
Jake is our new apprentice. He finished school having had a taste of BTEC construction at school and then followed this up with plumbing at college and eventually a gas and heating qualification.
Jake trains at the gym with several of his friends and other students from his form group who are also following other trades.
He follows Luton football club for all the ups and downs and follows them at home and some away games.
Having been working in construction for over 15 years we have a number of people we refer to.
They are companies and individuals in their own right but people we trust. Like drainage experts or electricians. Please let me know if we can make a recommendation at all.
If you need help with a plumbing, heating or gas issue then please contact us by calling 020 8419 8866 or you can book an engineer directly by selecting one of the options below.
Find out more about heating your home and looking after your boiler and central heating system in our home and heating blog.
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At Heroes on Hand we take great care to help our customers. We treat your home with respect and care. It’s our duty to help make your home a warm and comfortable place to live.
Andrew and his team were superb from start to finish, they came when they said they would and completed the job for the money quoted. I would definitely recommend hero’s on hand. Craig and Helen McIntosh
I’ve used and Andrew and his team for years now, and yes I’ve seen a few staff come and go. But there is one I would like to say, that Andrew does choose the finest, if it isn’t the finest himself doing the job.
Excellent work very professional and left the place clean and tidy. Will definitely use again and recommend.
Andrew and the team did a great job for a client of ours when called out on late notice. Our client was so pleased as they had struggled to get other plumbers to take their small job seriously and actually turn up. Heroes On Hand are the go-to if you want a reliable plumbing and heating team in and around London.
Great service and value.
Thanks Andrew – reliable and trustworthy service and job done! You made it over at a time convenient for me, discovered the problem, ordered the PCB and installed as soon as it was in. Will recommend to others. And a reasonable price too!
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