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Our customers rate us as 5 Stars based on 39 Google Reviews
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"Andrew does choose the finest, if it isn’t the finest himself doing the job…"
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Jack Patel
Keystar Locksmiths
"Thanks for your help and the professional and reliable service…"
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Yogesh Nagpal
Google Review
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Our Gas Engineers know the Industry

Our Gas Engineers know the Industry

We rely on gas throughout the door, whether it’s to keep warm, shower or eat food. But it’s a mixture of elements that must be respected as it can pose a dangerous threat, even in the comfort of your own home.

That’s where our gas repair and maintenance service play an important role, helping to repair boiler malfunctions, gas appliances and gas leaks to keep you and your family safe.

Gas appliances tend to break down without warning and when you least expect it to happen. Our Gas Safe-qualified engineers are available to visit your home to inspect the problem and apply an affordable solution for you. We’re able to take on any gas appliance maintenance and repair job and the safety of our customers and engineers always comes first.

If your boiler, central heating system or gas appliance has broken down or appears to not be working properly, our gas engineers can get to your home quickly to investigate further. Gas repairs are a job for professionals and not something that can be carried out on a DIY basis. It will also mean your insurance and warranty remain valid, helping your system to last for longer.

Our Gas Engineers know the Industry
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Emergency Gas Engineer

Emergency Gas Engineer

Our gas engineers are available at short notice and can be contacted at any time of the day.

If you are experiencing issues with your gas you need to ensure you do not have a leak. Small gas leaks can sometimes be odourless and difficult to detect, and there may not be any detectable hiss.

If you are feeling dizzy, experiencing headaches or are nauseous, you should do the following:

      • Open all doors and windows to increase ventilation.
      • Turn off the gas supply – this may be located under the stairs or in the basement.
      • Do not use any electrical items.
      • Do not turn on the cooker, use the boiler or flick a lighter
      • Call our emergency service to book an emergency visit

Our gas engineers will know exactly what to do when they arrive at your property and will quickly identify and stop the leak to make your home safe once again.

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Who We Work With

Who We Work With

We work with and help everyone who has a heating, plumbing or gas system including residential customers, commercial customers, property management companies, letting and estate agents.

Here are just a few of the companies we’ve helped:

Savills Estate Agents Knight Frank Estate Agents One Fine Stay Claytons Estate Agents Houseman Properties Spera Group Somerset Estates London Borough of Redbridge Checkmate Estates
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Which? Trusted Trader Gas Safe Engineers Checkatrade Hive Valiant Boilers Nest Worcester Boilers
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Need Help? Contact Us…

How to contact Heroes on Hand

If you need help with a plumbing, heating or gas issue then please contact us by calling 020 8419 8866 or you can book an engineer directly by selecting one of the options below.

Areas We Service

Areas We Service

Are you in Bedfordshire, Hertfordshire, or London and need gas and heating assistance? We offer repair and maintenance to estate managers and landlords throughout these areas, but we work mostly with homeowners. When you have an urgent gas heating problem, we can come to your home outside of normal business hours to ensure you get the heat turned back on.

Boiler Repair Barnet

Boiler Repair Barnet

Does your Barnet home have boiler and heating problems? Let our expert engineers take care of it.
Boiler Repair Central London

Boiler Repair Central London

Is the boiler malfunctioning in your Central London home? Our experts can have it repaired and functioning again in no time.
Boiler Repair Dunstable

Boiler Repair Dunstable

Dunstable residents can rely on the experience and expertise of our boiler repair engineers, as we’ve worked over a decade in this business.
Boiler Repair Hemel Hempstead

Boiler Repair Hemel Hempstead

When your Hemel Hempstead home is having boiler issues, we can get it back on track in no time.
Boiler Repair Luton

Boiler Repair Luton

Our engineers provide expert boiler repair and home heating services to residents of Luton.
Boiler Repair North London

Boiler Repair North London

When your North London home has boiler problems, you can rely on the expertise of our home heating engineers.
Boiler Repair St Albans

Boiler Repair St Albans

When the boiler in your St Albans home doesn’t function properly, our engineers can get it repaired and working again.
Boiler Repair Watford

Boiler Repair Watford

Homes in Watford can rest easy knowing our boiler repair engineers can tackle any home heating problem they may have.
Our Services

Home & Heating Blog

Home & Heating Blog

Find out more about heating your home and looking after your boiler and central heating system in our home and heating blog.

How to Maintain Your Central Heating System to Avoid Sludge Build Up

How to Maintain Your Central Heating System to Avoid Sludge Build Up

At Heroes on Hand we help homeowners and landlords keep heating systems reliable, efficient and quiet. One of the biggest threats to performance is sludge.

How to Prepare Your Heating System Before Removing a Radiator

How to Prepare Your Heating System Before Removing a Radiator

At Heroes on Hand we often get asked how to remove a radiator safely and with minimum mess. The secret is good preparation.

Eco Friendly Plumbing Installation Saving Water and Money

Eco Friendly Plumbing Installation Saving Water and Money

At Heroes on Hand we help homeowners and landlords in London choose plumbing that wastes less water and reduces bills.

Our Blog

What Our Customers Say

What Our Customers Say

At Heroes on Hand we take great care to help our customers. We treat your home with respect and care. It’s our duty to help make your home a warm and comfortable place to live.

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Our customers rate us as 5 Stars based on 39 Google Reviews

Excellent service! Friendly and quick to respond! The process was smooth from the quotation to the installation. I highly recommend working with Andrew and Charlie!

Clara Bezier
Google Review

I would like to thank you for your recent works and sorting out an issue with my hot water and central heating. I will be recommending Hero’s on Hand in the future.

Craig Mcintosh
Edgware Glazing

Charlie and Jake did a really fantastic job installing a double Hive Thermostat for us. Really diligent trouble shooting a complex installation, making sure it was working completely. So wonderful to be dealing with really compitent engineers. Thoroughly recommend them.

Keith Guthrie
Google Review

Dear Charlie, I just wanted to say a huge thank you for coming round to service my old boiler and installing a hive thermostat. Not only did you come around on a Saturday to complete the plumbing works but you left my kitchen cleaner than when you arrived. I have only used my new thermostat for a few days but using my smart meter have already calculated that by having better control of when my heating and hot water are on I will save myself over £200 per year. I will recommend you to anyone I know needing to save money in these expensive times. Thanks again.

Bradley Bishop
Google Review

This was my first time using Heroes on Hand, I found Andrew very professional and knowledgeable. I booked him to service my boiler but had a few other questions about my heating system he was easily able to answer. I have now booked his colleague to install a new radiator for me. I can’t recommend them highly enough!

Joanne Mullins
Google Review

Andrew is an absolute find. Honest, reliable, hard-working and pleasure to work with. I’m grateful to Houseman Properties for the introduction and will continue using you for many years.

Mehmet Sanliol
Google Review

Frequently Asked Questions

Frequently Asked Questions

Here is a list of the most commonly asked questions about our services. If you have a question that isn't on this list then please get in touch.

How much is a boiler service?
Is there a call out fee?
Do you offer a guarantee?
Can I book online?
Do you offer Service Plans?
Apart from gas, plumbing and heating- what else can you do?

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Contact Heroes on Hand

If you need help please contact us using the details below or fill out the form and we'll be straight in touch.

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