Find out more about the Heroes on Hand
Andrew has been a gas engineer for 15 years. Previously he has run larger teams and a bigger business in London. When he parted ways with the previous company he decided to start again with slightly different values and certainly a different personal focus.
Andrew is very much focused on service and will always use video calls to help clients out of trouble if they can’t attend in person- although they are on average with clients within 24 hours. Andrew’s other interests include mentoring his engineers as well as other tradespeople and sharing his expertise. Also keeping up to date with relevant or potential changes to the energy sector like hydrogen or heat pumps.
Charlie is now 24 and has been plumbing since he was 16. The original work was a lot of commercial work at Heathrow airport as well as domestic work which led into heating and gas. Charlie is a gas safe registered engineer and completed this in part with Andrew helping him through the portfolio.
Charlie will now take Jake through his paces as his apprentice. Charlie is a homeowner and father and is working hard to pursue this career and extend his knowledge in other areas of property development.
Charlie is also a QPR season ticket holder for better or worse.
Jake is our new apprentice. He finished school having had a taste of BTEC construction at school and then followed this up with plumbing at college and eventually a gas and heating qualification.
Jake trains at the gym with several of his friends and other students from his form group who are also following other trades.
He follows Luton football club for all the ups and downs and follows them at home and some away games.
Having been working in construction for over 15 years we have a number of people we refer to.
They are companies and individuals in their own right but people we trust. Like drainage experts or electricians. Please let me know if we can make a recommendation at all.
If you need help with a plumbing, heating or gas issue then please contact us by calling 020 8419 8866 or you can book an engineer directly by selecting one of the options below.
Find out more about heating your home and looking after your boiler and central heating system in our home and heating blog.
Your boiler is one of the hardest-working systems in your home quietly keeping your water hot, your radiators warm, and your family comfortable throughout the year.
When something doesn’t feel quite right with your water, heating, or hot-water system, it can be hard to know where to start.
At Heroes on Hand we help homeowners and landlords keep heating systems reliable, efficient and quiet. One of the biggest threats to performance is sludge.
At Heroes on Hand we take great care to help our customers. We treat your home with respect and care. It’s our duty to help make your home a warm and comfortable place to live.
If you need help please contact us using the details below or fill out the form and we'll be straight in touch.
